|
Most customers do not understand shipping terms or phrases like Bill of Lading. The quote should be simple and straight forward. The key to making a good quotation is to aim at taking accurate information from the customer. Some of the key points like the estimate of goods in volume or weight and height and the time frame to be delivered are very important. If you have key points, then your quote could be accurate.
Also, take additional information on the type of goods so that the insurance cost can be calculated. Value added services like door-to-door delivery should also be mentioned on the quotation. There should be no hidden charges or fine print except the terms and conditions. In addition, let the customer know what to expect in terms of service through the quotation.
Most sea freight companies give you quotations online. However, very few companies give the quotation to you instantly. Most people respond within a period of 24 hours. You can get the most accurate information. However, in order to get a good quotation, you, as customer, need to provide all the information required.
More Articles :
|